Passengers must be between the ages of 5 and 80 years old. Children under 5 and adults over 80 are not permitted to fly. Children under the age of 18 must be accompanied by a parent or guardian. The maximum weight limit is Max 120 kg. Guests exceeding this limit require pilot approval and will incur an extra charge.
Yes, passengers must sign a declaration form confirming they do not have serious medical conditions such as heart problems, recent knee or back surgeries, phobias of heights, pregnancy, or physical/mental disabilities.
The hot air balloon season typically runs from September to May, with the best flying conditions generally found during the winter months.
The flight duration is 45- 60 minutes , although it may vary slightly depending on weather conditions and wind direction.
If weather conditions do not permit a flight, Maha B will recommend rescheduling for the next available day. If rescheduling is not possible, we will provide a full refund within 10 working days, subject to their cancellation policy.
All pilots at Maha B hold a valid GCAA (UAE General Civil Aviation Authority) licence and have extensive flying experience, ensuring a safe and enjoyable experience.
Flights can be booked through the Maha B website or through travel agents. Online bookings allow payment via credit card or net banking.
Passengers are required to bring a form of identification (passport, Emirates ID, or any government-issued ID). It’s also advisable to wear comfortable clothing and sturdy shoes.
Cancellations can be made by sending email through the original mode of booking. Cancellation before 72 hours- 100 % refund, 48 hours-50% and less than 24 hours is nonrefundable. If a passenger does not show up at the designated pickup location at the scheduled time, it will be considered a no-show. The full charge for the booked flight will apply, and no refund will be issued.
Yes, Maha B will email you the evening before your flight by 8 PM to confirm the pick-up time, location, and other flight details.
Maha B operates two types of balloons for shared packages: one with a capacity of 20 passengers and another with a capacity of 24 passengers. They also have smaller balloons available for private bookings, accommodating up to 6 passengers.
For additional inquiries, you can contact Maha B at:
Email: fly@mahab.net and operation@mahaballoonadventures.com
No: +971 50 417 9392
No: +971 56 545 9255
